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University Records Center

UW.0029 – Student Complaint and Grievance Records

How to Read the New Retention Schedule Format

Unique IDUW.0029
Record Series TitleStudent Complaint and Grievance Records
Record Series DescriptionRecords documenting student complaints, grievances, appeals, and disputes related to courses, examinations, academic decisions, or other academic matters. Excludes permanent transcript changes, FERPA disputes, and Penn Medicine patient grievances.
Retention Period (Code+Years)AC+5
Retention DefinitionC=Graduation or Separation
Work UnitSchools
Location(s)Various
Data Risk ClassificationHigh
Disposition MethodD
FormatElectronic, Paper, Microfilm
Authority/NotesFERPA
34 CFR Part 99